Frequently Asked Questions
Clear information about our fleet, security deposits, driver requirements, and doorstep delivery.
What documents do I need to rent a vehicle?
You need a valid original Driving License for the vehicle category (two-wheeler or car) and a government identity proof (Aadhaar or Passport). You can upload these securely during checkout.
How and when is my security deposit refunded?
Every security deposit is 100% refundable. Once our team completes the return checklist and fuel inspection, your deposit refund is processed within 24 hours back to your original payment method or UPI.
How does doorstep flatbed delivery work?
We operate dedicated hydraulic flatbed trucks. Once your reservation is confirmed, our dispatch team delivers your inspected vehicle directly to your doorstep, hotel, or station at your chosen start time.
What is the fuel policy?
We follow a like-to-like fuel policy. You receive the vehicle with a documented fuel level and return it with the same level, recorded on your digital handover report.
Is there a daily kilometer limit?
Our rentals include generous kilometer allowances shown on each vehicle card. Any extra distance beyond the allowance is billed at a standard per-kilometer rate.
Can I extend my ongoing rental?
Yes, subject to vehicle availability. Please contact our 24/7 helpline at +91 88298 81111 at least 2 hours before your scheduled return time to extend.